Member Spotlight: Chelle’s Story
Mental illness affects people just like me. Mental illness affects people different from me. You can’t just “snap out of it.” And it’s...
It gets much better from here. Get 1:1 help that works, and lasts — from the best in online therapy and medication.
Our providers take a hands-on approach to help you see improvement at every step, no matter how severe your symptoms. Just come as you are and let us take it from there.
Receive quick guidance and support by speaking with a licensed professional in a matter of hours.
We offer care for mild to severe depression, anxiety, and more —including Crisis Care for individuals with elevated suicide risk.
Our treatment plans are tailored to your specific needs, providing you a clear path to success.
Get paired with a dedicated provider to serve as your single point of contact throughout treatment.
What we offer
Your expert provider will ensure your plan is grounded in data, lending support from beginning to end. Choose psychiatry, therapy, or both.
When medication is necessary, our psychiatric providers get it right fast—analyzing 100+ data points to determine which treatment is likely to be most tolerable and effective for you.
Our virtual program combines cognitive and behavioral therapy with independent skill practice—all of which have been clinically proven to work for a wide range of symptoms so you can get better, and stay better.
A first-of-its-kind program for individuals with elevated suicide risk, Crisis Care is based on the Collaborative Assessment and Management of Suicidality (CAMS) framework—a care model that’s backed by 30 years of research.
HOW IT WORKS
Let your provider know how you’re feeling, get to know you, and provide 1:1 support.
Get questions or concerns off your chest between video visits by messaging your provider at any time.
Learn how to integrate new thought and behavior patterns into your daily life.
Complete weekly check-ins so your provider can track your progress and, if necessary, adjust your treatment and/or medication.
Whether your symptoms are mild or severe, our experts can provide the life-changing care you need to get better.
start with a free assessment 
Introducing
Crisis Care is a first-of-its-kind program developed specifically to help individuals who are at an elevated risk for suicide. If you’re experiencing suicidal thoughts and behaviors, this highly-collaborative, 1:1 program may be a good fit for you.
Our Providers
Connect with expert therapists & psychiatric providers who put you first. Our nationwide network ensures you receive the best of the best in mental health care.
OUR RESULTS
Brightside members have at least one thing in common: seeing dramatic improvement, no matter how severe their symptoms.
57
of people no longer had any suicidal thoughts after just 12 weeks of treatment
55
of patients achieved remission within 12 weeks
30
higher response and remission rates than a leading U.S. health system
“I feel MUCH IMPROVED! The care I have received has been excellent! My medication works well for me, and the personal care I have received has been wonderful! My provider listens to me with understanding and compassion!”
Tonya T
“I am just blown away by how EASY this has all been. Brightside Health makes mental health care effective and accessible.”
Gina L
“I am finally starting to feel like myself again.”
Jennifer S
“A literal life saver. So convenient, so effective, and more involved/high touch than my former psychiatrist was. I should have done this a year sooner.”
Melissa K.
“Brightside has made such a huge improvement on my quality of life. The ease of access and the intelligent check in scoring system all contribute to a next level quality of care.”
Kayla S.
“My provider has answered every question I’ve had, listened to worries and concerns and symptoms, assured me and is truly invested in my quality of care. I’ve gone from moderate-severe depression to mild depression in just 2 months.”
Anonymous
“I feel MUCH IMPROVED! The care I have received has been excellent! My medication works well for me, and the personal care I have received has been wonderful! My provider listens to me with understanding and compassion!”
Tonya T
“I am just blown away by how EASY this has all been. Brightside Health makes mental health care effective and accessible.”
Gina L
“I am finally starting to feel like myself again.”
Jennifer S
“A literal life saver. So convenient, so effective, and more involved/high touch than my former psychiatrist was. I should have done this a year sooner.”
Melissa K.
“Brightside has made such a huge improvement on my quality of life. The ease of access and the intelligent check in scoring system all contribute to a next level quality of care.”
Kayla S.
“My provider has answered every question I’ve had, listened to worries and concerns and symptoms, assured me and is truly invested in my quality of care. I’ve gone from moderate-severe depression to mild depression in just 2 months.”
Anonymous
Our plan options
Because quality mental health care shouldn’t be out of reach for anyone.
PERSONALIZED
clinically-proven
comprehensive
specialized care*
FREQUENTLY ASKED QUESTIONS
If your question isn’t answered below, view our full list of FAQs here.
Brightside provides online mental health care to individuals 13 years and older. Our expert providers can help with anxiety, depression, and many other common concerns. We offer personalized psychiatry, clinically-proven therapy, and teen care.
Please note: Our providers do not prescribe controlled substances. Here is a list of medications we do prescribe.
If any of these describe a condition you’re experiencing, it’s best for you to be seen in person by a primary care provider who can help you find the treatment that’s right for you.
Brightside makes it easy to get life-changing mental health care from the comfort of your home. We offer psychiatry (medication), therapy, or both.
Here’s how care at Brightside works
1. Take a free assessment: Answer a few questions to help your provider better understand what you’re experiencing. View your results and choose psychiatry, therapy, or both.
2. Meet with your expert provider: Choose your provider and book your 1:1 video session.
3. Follow your treatment plan: You can message your provider with questions at any time.
4. Track your progress, and start getting better: Share how you’re doing in check-in questionnaires so your provider can stay up to date.
Our expert providers are handpicked for their ability to provide best-in-class mental health care. They have years of experience and active licenses in your state.
All of our therapists have:
All of our psychiatric providers are:
Every provider in our network goes through a rigorous hiring and vetting process that you can learn more about here. They also follow the same high clinical standards as in-person providers.
Yes, learn more about insurance we accept here.
Brightside Health and its associated platform is HIPAA compliant and follows all HIPAA requirements including, but not limited to, the Privacy Rule. We encrypt data in transit and at rest. All communication with our software is done using signatures with a cryptographic hash algorithm. As well, all information is encrypted at rest once stored on our servers.
Mental health conditions are complicated. To make sure you are on the right treatment, and making appropriate progress, we will ask you to complete check-ins periodically to let us know how you’re doing. Your provider will review these check-ins to help them decide whether making an adjustment will help you get better, faster, and stay that way longer.
You can also use this information to track your own progress over time.
If prescribed, your psychiatric provider will send your prescription to a local pharmacy for your convenience.
Your safety is so important to us. If you are in emotional distress or thinking about hurting yourself at any point, please make use of these resources:
There is always help available. We also recommend reaching out to a family member or friend to let them know that you need help and support.
If this is not a life-threatening emergency, Brightside Health can help. Our Crisis Care program helps individuals who are experiencing suicidal thoughts and feelings and provides hope for the future. Please note that Crisis Care should not be used if you are seriously planning to harm yourself now or in the very near future. In those instances, 988 or 911 are appropriate resources, and we can be here to help in the future. At this time, Crisis Care is only available for individuals with accepted insurance. Please take the free assessment to check your eligibility.
If you’re in emotional distress, text HOME to connect with a counselor immediately.
Call or text the 988 Suicide & Crisis Lifeline for 24/7 emotional support.
If you’re having a medical or mental health emergency, call 911 or go to your local ER.
By practicing daily healthy habits and self-care, you can reduce your symptoms of anxiety and depression.
Daily Lessons
