Member Spotlight: Chelle’s Story
Mental illness affects people just like me. Mental illness affects people different from me. You can’t just “snap out of it.” And it’s...
You don’t have to do it alone. Our providers take a hands-on approach to help you see improvement at every step, no matter how severe your symptoms. Just come as you are and let us take it from there.
Get seen at a convenient time with morning, afternoon, evening, and weekend options available.
We offer care for mild to severe depression, anxiety, and more —including Crisis Care for individuals with elevated suicide risk.
Our treatment plans are tailored to your specific needs, providing you a clear path to success.
Get paired with a dedicated provider to serve as your single point of contact throughout treatment.
What we offer
Your expert provider will ensure your plan is grounded in data, lending support from beginning to end. Choose psychiatry, therapy, or both.
When medication is necessary, our psychiatric providers get it right fast—analyzing 100+ data points to determine which treatment is likely to be most tolerable and effective for you.
Our virtual program combines cognitive and behavioral therapy with independent skill practice—all of which have been clinically proven to work for a wide range of symptoms so you can get better, and stay better.
A first-of-its-kind program for individuals with elevated suicide risk, Crisis Care is based on the Collaborative Assessment and Management of Suicidality (CAMS) framework—a care model that’s backed by 30 years of research.
HOW IT WORKS
Let your provider know how you’re feeling, get to know you, and provide 1:1 support.
Get questions or concerns off your chest between video visits by messaging your provider at any time.
Learn how to integrate new thought and behavior patterns into your daily life.
Complete weekly check-ins so your provider can track your progress and, if necessary, adjust your treatment and/or medication.
Whether your symptoms are mild or severe, our experts can provide the life-changing care you need to get better.
start with a free assessment
Get Help For:
Introducing
Crisis Care is a first-of-its-kind program developed specifically to help individuals who are at an elevated risk for suicide. If you’re experiencing suicidal thoughts and/or have had a recent suicide attempt, this highly-collaborative, 1:1 program may be a good fit for you.
Our Providers
Connect with expert therapists & psychiatric providers who put you first. Our nationwide network ensures you receive the best of the best in mental health care.
OUR RESULTS
Brightside members have at least one thing in common: seeing dramatic improvement, no matter how severe their symptoms.
55
of our members start with moderate to severe symptoms
30
of our members start with suicidal ideation
66
of our members feel significantly better within just 12 weeks
“I feel MUCH IMPROVED! The care I have received has been excellent! My medication works well for me, and the personal care I have received has been wonderful! My provider listens to me with understanding and compassion!”
Tonya T
“I am just blown away by how EASY this has all been. Brightside Health makes mental health care effective and accessible.”
Gina L
“I am finally starting to feel like myself again.”
Jennifer S
“A literal life saver. So convenient, so effective, and more involved/high touch than my former psychiatrist was. I should have done this a year sooner.”
Melissa K.
“Brightside has made such a huge improvement on my quality of life. The ease of access, the convenience of the med delivery, and the intelligent check in scoring system all contribute to a next level quality of care.”
Kayla S.
“My provider has answered every question I’ve had, listened to worries and concerns and symptoms, assured me and is truly invested in my quality of care. I’ve gone from moderate-severe depression to mild depression in just 2 months.”
Anonymous
“I feel MUCH IMPROVED! The care I have received has been excellent! My medication works well for me, and the personal care I have received has been wonderful! My provider listens to me with understanding and compassion!”
Tonya T
“I am just blown away by how EASY this has all been. Brightside Health makes mental health care effective and accessible.”
Gina L
“I am finally starting to feel like myself again.”
Jennifer S
“A literal life saver. So convenient, so effective, and more involved/high touch than my former psychiatrist was. I should have done this a year sooner.”
Melissa K.
“Brightside has made such a huge improvement on my quality of life. The ease of access, the convenience of the med delivery, and the intelligent check in scoring system all contribute to a next level quality of care.”
Kayla S.
“My provider has answered every question I’ve had, listened to worries and concerns and symptoms, assured me and is truly invested in my quality of care. I’ve gone from moderate-severe depression to mild depression in just 2 months.”
Anonymous
Our plan options
Because quality mental health care shouldn’t be out of reach for anyone.
PERSONALIZED
clinically-proven
comprehensive
specialized care*
FREQUENTLY ASKED QUESTIONS
If your question isn’t answered below, view our full list of FAQs here.
Brightside is available to people 13 years and older in the states where Brightside operates who believe they may be experiencing depression and may benefit from treatment.
Remote care is not a good fit for people with certain conditions or situations. These include (but are not limited to):
Our providers do not treat, and do not prescribe for adhd.
If any of these describe you, it’s best for you to be seen by a provider in person so you can get the care that’s right for you.
Brightside makes it easy to get life-changing mental health care from the comfort of your home. We offer psychiatry (medication), therapy, or both.
Here’s how care at Brightside works
1. Take a free assessment: Answer a few questions to help your provider better understand what you’re experiencing. View your results and choose psychiatry, therapy, or both.
2. Meet with your expert provider: Choose your provider and book your 1:1 video session.
3. Follow your treatment plan: You can message your provider with questions at any time.
4. Track your progress, and start getting better: Share how you’re doing in check-in questionnaires so your provider can stay up to date.
Brightside’s provider network includes psychiatrists, physicians, psychiatric nurse practitioners, and therapists who are graduates of prominent US medical schools, have several years of experience, and have current licenses to practice in your state. They follow the same high clinical standards as in person care, ranging from psychiatrists, providers, and licensed therapists.
Brightside’s clinical advisory board consists of industry experts from top institutions like Stanford, UCSF, and Yale and oversees our clinical policies and operations.
Yes, learn more about insurance we accept here.
Brightside Health and its associated platform is HIPAA compliant and follows all HIPAA requirements including, but not limited to, the Privacy Rule. We encrypt data in transit and at rest. All communication with our software is done using signatures with a cryptographic hash algorithm. As well, all information is encrypted at rest once stored on our servers.
Mental health conditions are complicated. To make sure you are on the right treatment, and making appropriate progress, we will ask you to complete check-ins periodically to let us know how you’re doing. Your provider will review these check-ins to help them decide whether making an adjustment will help you get better, faster, and stay that way longer.
You can also use this information to track your own progress over time.
If prescribed, your psychiatric provider will send your prescription to a local pharmacy for your convenience.
Psychiatry: If you have a diagnosis of ADHD, our psychiatric providers can offer non-stimulant medications (like Strattera or Intuniv). However, please note that we do not prescribe any controlled substances (like Adderall or Ritalin).
Therapy: Our therapists can treat your ADHD symptoms with cognitive behavioral therapy (CBT), which has been shown to be an effective treatment for ADHD.
Assessment or diagnosis
Brightside Health does not conduct assessments for ADHD (attention deficit hyperactivity disorder). If you’re experiencing symptoms of ADHD, we recommend finding a licensed psychologist or psychiatrist in your community who can conduct an evaluation for you.
Your safety is so important to us. If you are in emotional distress or thinking about hurting yourself at any point, please make use of these resources:
There is always help available. We also recommend reaching out to a family member or friend to let them know that you need help and support.
If this is not a life-threatening emergency, Brightside Health can help. Our Crisis Care program helps individuals who are experiencing suicidal thoughts and feelings and provides hope for the future. Please note that Crisis Care should not be used if you are seriously planning to harm yourself now or in the very near future. In those instances, 988 or 911 are appropriate resources, and we can be here to help in the future. At this time, Crisis Care is only available for individuals with accepted insurance. Please take the free assessment to check your eligibility.
If you’re in emotional distress, text HOME to connect with a counselor immediately.
Call or text the 988 Suicide & Crisis Lifeline for 24/7 emotional support.
If you’re having a medical or mental health emergency, call 911 or go to your local ER.
By practicing daily healthy habits and self-care, you can reduce your symptoms of anxiety and depression.
Daily Lessons
