Member Spotlight: Chelle’s Story
Mental illness affects people just like me. Mental illness affects people different from me. You can’t just “snap out of it.” And it’s...
Welcome e-Lōvu patients
Get 1:1 prenatal and postpartum mental health support without leaving home—from the best in online therapy and psychiatry.
Start with a free assessmentYou don’t have to do it alone. Our partnership with e-Lōvu helps women like you get the tailored mental health care they need to feel better—through pregnancy, postpartum, and beyond.
We offer affordable care for everyone and accept most major insurance, including Medicare and Medicaid.
Learn moreOur providers take a hands-on approach to help you see improvement at every step. Just come as you are and let us take it from there.
Get quick guidance and support from a licensed professional without leaving home.
We offer care for mild to severe depression, anxiety, and other concerns—including suicidal ideation.
Our treatment plans are tailored to your specific needs, providing you a clear path to feeling better.
Get paired with a dedicated provider to serve as your single point of contact throughout treatment.
What we offer
Your expert provider will ensure your plan is grounded in data, lending support from beginning to end. Choose medication, therapy, or both.
When medication is necessary, our psychiatric providers get it right fast—analyzing 100+ data points to determine which treatment is likely to be most tolerable and effective for you.
Our virtual program combines cognitive and behavioral therapy with independent skill practice—all of which have been clinically proven to work for a wide range of symptoms so you can get better, and stay better.
A first-of-its-kind program for individuals with elevated suicide risk, Crisis Care is based on the Collaborative Assessment and Management of Suicidality (CAMS) framework—a care model that’s backed by 30 years of research.
HOW IT WORKS
Let your provider know how you’re feeling, get to know you, and provide 1:1 support.
Learn how to integrate new thought and behaviors patterns into your daily life.
Complete check-in surveys so your provider can track your progress and adjust your treatment.
Message your provider between naps or during late-night feeds to get concerns off your chest.
Whether your symptoms are mild or severe, our experts can provide the life-changing care you need to get better.
Introducing
Crisis Care is a first-of-its-kind program developed specifically to help individuals who are at an elevated risk for suicide. If you’re experiencing suicidal thoughts and/or have had a recent suicide attempt, this highly-collaborative, 1:1 program may be a good fit for you.
Our providers
Connect with expert therapists & psychiatric providers who put you first. Our nationwide network ensures you receive the best of the best in mental health care.
OUR RESULTS
Brightside members have at least one thing in common: seeing dramatic improvement, no matter how severe their symptoms.
55
of our members start with moderate to severe symptoms
30
of our members start with suicidal ideation
66
of our members feel significantly better within just 12 weeks
51
of our members achieve remission levels within 12 weeks
“My providers with Brightside have been an essential part of my support team postpartum. They have been helpful, supportive and most importantly, caring.”
FELICHA M
“I am so very grateful to have found Brightside. This is the most hopeful I have felt in maybe two years. Brightside isn't just working for me, it saved me. Brightside really turned may life around.”
Rachael B
“Brightside has been the absolute best thing for me. I would have never been able to go in person to therapy and a psychiatrist, and finding somewhere that does both online and accepts my insurance has been incredible.”
LAUREN R
“With Brightside, I feel like I am in control of my treatment but I have the resources available to me to be successful in that journey.”
ALYSON K
“So professional and caring. Incredibly grateful for help through this really difficult time.”
RENEE H
“My providers with Brightside have been an essential part of my support team postpartum. They have been helpful, supportive and most importantly, caring.”
FELICHA M
“I am so very grateful to have found Brightside. This is the most hopeful I have felt in maybe two years. Brightside isn't just working for me, it saved me. Brightside really turned may life around.”
Rachael B
“Brightside has been the absolute best thing for me. I would have never been able to go in person to therapy and a psychiatrist, and finding somewhere that does both online and accepts my insurance has been incredible.”
LAUREN R
“With Brightside, I feel like I am in control of my treatment but I have the resources available to me to be successful in that journey.”
ALYSON K
“So professional and caring. Incredibly grateful for help through this really difficult time.”
RENEE H
Our plan options
Because quality mental health care shouldn’t be out of reach for anyone.
PERSONALIZED
clinically-proven
comprehensive
specialized care*
We accept insurance.
FREQUENTLY ASKED QUESTIONS
If your question isn’t answered below, view our full list of FAQs here.
To confirm we have coverage in your area, you can check your eligibility through our sign up process, or you can contact us directly at [email protected].
When using insurance, you’re only responsible for copays, coinsurance, deductibles, or prescription costs associated with your plan—your insurance will cover the rest. This includes the clinical features of your Brightside membership, including video consultations, anytime messaging, treatment monitoring, and medication management. The cost of your prescription medication may fall under your pharmacy benefits plan and may require an additional copay.
When you sign up for services, we’ll provide details about any cost-share responsibilities that we’re able to look up on your behalf. We also recommend you contact your health insurance plan to verify if your care at Brightside will be covered.
You can always contact our Member Support team at [email protected]. We’d be happy to help answer any questions we can.
If you have questions about specific coverage details or cost-share responsibilities, we recommend reaching out directly to your insurance plan for more information.
During your first appointment, your provider will discuss a recommended treatment plan with you—including safety information and alternate treatment options.
Yes, your schedule comes first. When you book your appointment, you can choose a time that works best for you. Our providers are flexible and have appointment availability during the day, at night, or on weekends.
No, you do not have to use insurance to pay for Brightside’s services. We’ve made sure our care is affordable even without insurance, and paying directly with your credit card is always an option. We also accept HSA/FSA payment if you have one of those accounts.