Notice of Non-Discrimination

Brightside Health, Inc. (“Brightside”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Brightside does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Brightside will:

• Provide free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters; and
  • Written information in other formats (large print, audio, accessible electronic formats, other formats).
• Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters; and
  • Information written in other languages.

If you need any of these services, contact Brightside’s Member Services team at 415-360-3348, or by email at [email protected].

If you believe that Brightside has failed to provide these services or discriminated against you in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Rocky Mosquera, Senior Director of Compliance, by mail, email, or fax at:

5214F Diamond Heights Blvd., #3422,
San Francisco, CA 94131
Fax: 855-350-5708
Email: [email protected]

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html